G2A
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Dallas, TexasCode doesn’t work
Purchased code does not work, tried to call the customer support and they did not respond to the call.
Preferred solution: Full refund
User's recommendation: For codes to work
No help at all
Customer service number doesnt even work. Got sold a key for xbox that doesnt even work. Still waiting to hear back about it.
User's recommendation: Shop elsewhere
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Las Vegas, NevadaRefund
- Terrible customer service
- Process of refunds
- Unsafe website
Preferred solution: Full refund
User's recommendation: Never again!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent charges
- This is my first time doing it this way
- No live chat
- No contact info numbers to correct problems
- Do not want to be easily contacted
Preferred solution: Information on who used my bank card!
User's recommendation: Suxs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Harlingen, TexasI wish to cancel my orders please
Preferred solution: Full refund
User's recommendation: bad
Account and bad costumer service
- Nobody helps
- No easy link to contact company
- Bad costumer service
Preferred solution: Deliver product or service ordered
User's recommendation: Use another service or wait until g2a improved massively
Want to know where my shipment is
- Fast delivery
- Improper description of activation of product code
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAppalling customer service
- Will not refund regardless of their policy
- No phone number
- Nobody helps
Preferred solution: Full refund
User's recommendation: AVOID AT ALL COSTS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rome, LatiumOrder order #926000****0179
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShady practice of advertising a premium service as a game and not an add on
- Poor description led me to think the game itself was included
Preferred solution: Full refund
User's recommendation: buy somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany is shady/scam
- No pros
- Unclear directions for support questions
- No phone number
- Answers too late
Preferred solution: Full refund
User's recommendation: Don't buy here
Refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my money
they declined my transaction now, money was not the problem. Now I have to wait up to 28 days to get that money back
- Not receiving money
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Didn't get my money
Company fixed the issue and I have been provided with product or service ordered.
Preferred solution: Deliver product or service ordered
User's recommendation: Use a different service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud of credit card
- Fraud
Preferred solution: Full refund
User's recommendation: Be aware! Fraud!
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Your comment is successfully posted.
Hi there. I'm sorry that you are facing any inconvenience on our page.
Kindly remind you that we do not provide support over the phone, only by email or social media, such as Facebook, Twitter, and Instagram.
Therefore, if you still require assistance, please drop us a message through the above-mentioned channels and we'll try to assist. Kind regards, Lana G2A Team
Hi Dennis. I'm sorry that your code didn't work.
I'd like to highlight that we do not offer phone support. You can get in touch with us through Twitter/Facebook or tickets. When it comes to the code, please make sure to report it to the seller directly.
They have to provide a solution whether a replacement or a refund. To contact the seller, please login to your G2A account and follow this link: https://***/orders-history -> ARCHIVE - "View details" - "Contact seller" Best regards, Lana G2A Team