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G2A - Scams and Unable to log in to my account to make a claim

Currently traveling for summer abroad, bought a 50 dollar gift code for itunes on my phone, turns out the code was fake so tried looking for the make a claim button on the g2a app, can't find it, decided to go on the computer to try and find the claim button, turns out I need to have access to my US phone number to log in. Tried contacting support, apparently wait time is 72 hours, so by the time I get a reply from support they could just say "Oh it's been 3 days, you could've faked it" *** THAT, I need a phone number!
#1548413
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G2A - Key Expired after 3 months

G2A - Key Expired after 3 months
In January I bought the following Bitdefender Total Security 2019 GLOBAL Key 1 Year 5 Devices It expired after 3 months instead of 1 year I contacted G2A, they said they had contacted the seller and to wait 7 days. After the 7 days, they said to fill out a form to get a refund. They then said I had to go to the police, file a fraud complaint, get an official police report and send it to them or I would not get a refund and that was their policy. They have all the information necessary to give me a refund, this policy seems to be an unfair tactic to avoid giving me my refund. Is a reasonable person going to bother the police for a $22 refund? However, I will file a complaint with the FTC next, the Better Business Bureau and anyone I can think of.
#1519126
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G2A - Bought a game, product key was invalid, nobody will refund me my money.

I bought Black Ops 4 from seller Playgames007 and its been 13 days since I contacted the seller , the product key wont work and the seller has yet to respond with a solution. I am pissed that was $50 wasted. I want my money back ! now
1.8
Details
Billing Practices
Discounts and Special Offers
Price Affordability
Website
I didn't like
  • Scammer sellers
  • Fake 24 7 support
  • Not offering a solution
#1480155
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G2A - Fraudulent charge

I was charged 6.22 and never authorized this charge on my debit card. How did this happen?????
#1526292
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G2A Support sucks
G2A Support sucks
G2A Support sucks
I have over a period of now half a year tried to access my G2A account. This has gone to the point where the support will NOT even answer my tickets. The reason my account got suspended was because of "Suspicious activity", which is ***. It starts with me depositing...
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Anonymous
Sabri

Hi , I have the exact same problem with my account . The exact wow .Seems like they have working license by illegals way. My ticket ID is : TDHC-246445

Anonymous
Rock

Good Day, yeah I feel you. Last year I waited 6 MONTHS and had to contact a lawyer just so I can get my account back after being banned for no exmplanable reason.Two months ag...

1.0
I didn't like
  • Way they treat you as customer
  • Fake 24 7 support
  • Not offering a solution
#1165376

G2A - Cancelled but still getting billed

I have cancelled your subscription...TWICE..yet I am still getting billed. What can I do to get rid of you?
#1520443
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G2A - Banned account

hello im from the united states and i have an account on bynogames and we have bought itmes with the same credit cards but now we have been banned i would like to know why
I didn't like
  • Not sure yet
#1516869
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G2A - Fraudulent Charges, no reply
Your company has attempted to remove over 104$, over 100$, and over 28$ from my debit account over the last few days. I have a large family and very limited income. We do not have a computer to buy games for nor do we have an account with your company. Why are you...
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Anonymous
Anonymous

Update: They sent me two more messages after giving me no information, refusing to tell me where the charges came from, who they came from, for what, etc. They told me to conf...

h.kitchener
h.kitchener

You apparently use a debit card and, as such this method of paying for things either online or in local stores, gas stations, etc. can be very dangerous to your financial heal...

1.0
#1317718

G2A - Hated

Buy call of duty and redeem code is missing letters or numbers
Product
#1498798
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G2A - Really Bad

i don't know who this companie is, i've never used them and they have taken 2 payents over £100 from me out of nowhere, this is *** wrong.
#1489457
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