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G2A - *** u

I bought gold from pie gp.com and you guys have not proccsed it.. please cancel or accept it
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ID
#1566829 Review #1566829 is a subjective opinion of poster.
Location
Phoenix, Arizona
Cons
  • Lack of a phone number to call for immediate help
Reason of review
Bad quality
Loss
$27
Preferred solution
Full refund

G2A - False charge

I was checking my bank account and i was charged $25 and i did not order anything. Now it seems impossible to find a phone number so someone can fix the issue.
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ID
#1562309 Review #1562309 is a subjective opinion of poster.
Reason of review
i did not order anything
Loss
$25
Preferred solution
Full refund

G2A - The website protection isn't good.

3.0
Details
My G2A account was randomly blocked, and I had money on it too! I feel this is unjust and I would like a refund, OR my account to be unblacklisted.
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ID
#1549461 Review #1549461 is a subjective opinion of poster.
Product
G2a Account
Pros
  • Price
Cons
  • Not offering a solution
  • Fake 24 7 support
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution

G2A - Fake iTunes code, Can't access account

3.2
Details
Currently traveling for summer abroad, bought a 50 dollar gift code for itunes on my phone, turns out the code was fake so tried looking for the make a claim button on the g2a app, can't find it, decided to go on the computer to try and find the claim button, turns out I need to have access to my US phone number to log in. Tried contacting support, apparently wait time is 72 hours. 2 factor authentication needs a button where you could still gain access into your account when you don't have access to the number registered due to travels and such.
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ID
#1548415 Review #1548415 is a subjective opinion of poster.
Pros
  • Price
  • Have a lot of games
  • Fast delivery
Cons
  • Inconsistent pricing between add & purchase
  • Not taking care of fake sellers
  • I cant find contact information anywhere
Reason of review
Poor customer service, Problem with deliver
Loss
$50
Preferred solution
Full refund

G2A - Scams and Unable to log in to my account to make a claim

Currently traveling for summer abroad, bought a 50 dollar gift code for itunes on my phone, turns out the code was fake so tried looking for the make a claim button on the g2a app, can't find it, decided to go on the computer to try and find the claim button, turns out I need to have access to my US phone number to log in. Tried contacting support, apparently wait time is 72 hours, so by the time I get a reply from support they could just say "Oh it's been 3 days, you could've faked it" *** THAT, I need a phone number!
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ID
#1548413 Review #1548413 is a subjective opinion of poster.
Location
Ho Chi Minh City, Ho Chi Minh

G2a card

There was money took out my visa card to purchase g2a card then decided it my card show no money return please contact me at 8708208249
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ID
#1547433 Review #1547433 is a subjective opinion of poster.
Reason of review
Problems with payment

G2A - Money coming out of my account every montg

1.0
Details
€2.37 is coming out of my account every month and I don’t know why. My name is Gideon Marfo Ofosu. Cell:+16147879675
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ID
#1544087 Review #1544087 is a subjective opinion of poster.
Product
G2a Account
Reason of review
Problems with payment

G2A - Unauthorized purchase

G2A - Unauthorized purchase
I just recieved an email for a purchase that i did not make
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ID
#1533634 Review #1533634 is a subjective opinion of poster.

G2A - Fraudulent charge

I was charged 6.22 and never authorized this charge on my debit card. How did this happen?????
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ID
#1526292 Review #1526292 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$6
Preferred solution
Full refund
4.0
Details
Through the past few years I have visited this site on a semi-regular basis. Almost every time I have purchased a game, the sale goes through smoothly, and there are no problems. However, like any website, there are going to be occasional issues. My first problem I had...
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ID
#1525670 Review #1525670 is a subjective opinion of poster.
Service
G2a Customer Care
Pros
  • Price
Cons
  • I cant find contact information anywhere
Reason of review
Problems with payment
Preferred solution
I want an explanation for why my card keeps getting declined, and a way to fix it if at all possible.

G2A - Used Key!!

1.0
Details
I purchased a key that had been used already used! 93FF4-4RG96-6X2YH-GKJ44-3Y37Z This is the key. I just wanted to play minecraft but instead the key was already used and now i have no money and I would like a refund but your dumb *** website doesn't help me at all. There is no one for me to talk to and its *** retarded. I want my *** $11 back or else I'm going to sue. *** G2A and everything they have.
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ID
#1522702 Review #1522702 is a subjective opinion of poster.
Product
G2A Dirt Cd Key
Reason of review
EVERYTHING
Loss
$11
Preferred solution
Full refund

G2A - Psngames.org

1.3
Details
Bought a game via psngames.org. this game no longer works tried to contact psngames.org and its shutdown. I have realised g2a.com are the ones who took the payment, and i want my money back or a new game issued to my account. I have evidence on both purchase and the account no longer working.
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ID
#1522294 Review #1522294 is a subjective opinion of poster.
Product
G2A Website

G2A - Cancelled but still getting billed

I have cancelled your subscription...TWICE..yet I am still getting billed. What can I do to get rid of you?
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ID
#1520443 Review #1520443 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

G2A - Added to a monthly subscription without consent

2.7
Details
I recently brought fallout 4 on G2A and when i go to check my email i see 2 emails from G2A one for fallout 4 and another saying ive been added to a G2A Plus subscription for 1.99 EUR per month which i didnt know anything about!!
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ID
#1520305 Review #1520305 is a subjective opinion of poster.
Service
G2a Customer Care
Reason of review
trying to take more money
Preferred solution
Remove me from the subcription!

G2A - Key Expired after 3 months

G2A - Key Expired after 3 months
In January I bought the following Bitdefender Total Security 2019 GLOBAL Key 1 Year 5 Devices It expired after 3 months instead of 1 year I contacted G2A, they said they had contacted the seller and to wait 7 days. After the 7 days, they said to fill out a form to get a refund. They then said I had to go to the police, file a fraud complaint, get an official police report and send it to them or I would not get a refund and that was their policy. They have all the information necessary to give me a refund, this policy seems to be an unfair tactic to avoid giving me my refund. Is a reasonable person going to bother the police for a $22 refund? However, I will file a complaint with the FTC next, the Better Business Bureau and anyone I can think of.
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ID
#1519126 Review #1519126 is a subjective opinion of poster.
Location
Washington, District Of Columbia