Rating: 3 Stars Clear all filters (8 of 67 reviews match)
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G2A - Bought a used code

2.9
Details
I bought a 30 pound Xbox code that had already been used
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Review
#1639112 Review #1639112 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund

G2A in Birmingham, England - I got scam

3.0
Details
I got scam and I need my money back
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Review
#1599818 Review #1599818 is a subjective opinion of poster.
Pros
  • Offers they provide with games
Cons
  • I cant find contact information anywhere
  • Nobody helps
Reason of review
scam
Loss
$26
Preferred solution
Full refund
Tags
  • Stealing Money

G2A - The website protection isn't good.

2.8
Details
My G2A account was randomly blocked, and I had money on it too! I feel this is unjust and I would like a refund, OR my account to be unblacklisted.
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Review
#1549461 Review #1549461 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Not offering a solution
  • Fake 24 7 support
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution
Tags
  • Stealing Money

G2A - Fake iTunes code, Can't access account

2.5
Details
Currently traveling for summer abroad, bought a 50 dollar gift code for itunes on my phone, turns out the code was fake so tried looking for the make a claim button on the g2a app, can't find it, decided to go on the computer to try and find the claim button, turns out I need to have access to my US phone number to log in. Tried contacting support, apparently wait time is 72 hours. 2 factor authentication needs a button where you could still gain access into your account when you don't have access to the number registered due to travels and such.
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Review
#1548415 Review #1548415 is a subjective opinion of poster.
Pros
  • Have a lot of games
  • Price
  • Fast delivery
Cons
  • Not taking care of fake sellers
  • 72 hours wait time on support
  • Not offering a solution
Reason of review
Poor customer service, Problem with deliver
Loss
$50
Preferred solution
Full refund
Tags
  • Stealing Money
  • Itunes 50 Gift Card
  • Fake Sellers

G2A - Added to a monthly subscription without consent

2.8
Details
I recently brought fallout 4 on G2A and when i go to check my email i see 2 emails from G2A one for fallout 4 and another saying ive been added to a G2A Plus subscription for 1.99 EUR per month which i didnt know anything about!!
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Review
#1520305 Review #1520305 is a subjective opinion of poster.
Reason of review
trying to take more money
Preferred solution
Remove me from the subcription!

G2A - Doesn't accept prepaid cards or debit

3.1
Details
So my mom is crazy and won't put her credit card on a G2a because it will "Put a virus on my computer and steal her credit information" so she buys me a prepaid debit gift card. Turns out they *** to accept prepaid cards or debit so I'm stuck here without a game that costs $60 on steam but only $11 on G2A soooooooo yeah
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Review
#1518881 Review #1518881 is a subjective opinion of poster.
Pros
  • Have a lot of games
Cons
  • I cant find contact information anywhere
  • That they dont accept prepaid cards
Reason of review
Poor customer service
Loss
$20
Preferred solution
Deliver product or service ordered
Tags
  • rome 2 total war

G2A - Invalid process

3.0
Details
I bought a key from a client, and it was invalid. im trying to contact seller to get a new key and your order information says i never purchased this and the order number doesnt exist.....i received an email from you to confirm my order number! It says it was processed and i have the order number right in front of me!
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Review
#1505943 Review #1505943 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$6
Preferred solution
Let the company propose a solution
Resolved
2.8
Details
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this

Update by user May 31, 2018

PayPal return my money :)

Update by user May 02, 2018

Today Paypal return me my stolen money

Original review posted by user May 01, 2018

I buy on G2A game dírt 4 . Date was February 18 2018 Seller ( Diebestenspiele ) sell me duplicate key and i will connect screenshot of course. And i of course i add picture with order number and scam...
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Review
#1245392 Review #1245392 is a subjective opinion of poster.
Pros
  • Price
  • Fast delivery
Cons
  • Way they treat you as customer
  • Nobody helps
  • Fake 24 7 support
Reason of review
Damaged or defective
Loss
$18
Preferred solution
Full refund
Tags
  • Stealing Money

Contact G2A Customer Service

Mailing Address:
G2A LLC
31/F, Tower Two, Times Square 1 Matheson Street, Causeway Bay
Hong Kong, Hong Kong
Hong Kong
All G2A Contacts