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G2A - Unauthorized purchase

G2A - Unauthorized purchase
I just recieved an email for a purchase that i did not make
#1533634
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G2A - Key Expired after 3 months

G2A - Key Expired after 3 months
In January I bought the following Bitdefender Total Security 2019 GLOBAL Key 1 Year 5 Devices It expired after 3 months instead of 1 year I contacted G2A, they said they had contacted the seller and to wait 7 days. After the 7 days, they said to fill out a form to get a refund. They then said I had to go to the police, file a fraud complaint, get an official police report and send it to them or I would not get a refund and that was their policy. They have all the information necessary to give me a refund, this policy seems to be an unfair tactic to avoid giving me my refund. Is a reasonable person going to bother the police for a $22 refund? However, I will file a complaint with the FTC next, the Better Business Bureau and anyone I can think of.
#1519126
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G2A SUPPORT DEPARTMENT

G2A SUPPORT DEPARTMENT
G2A SUPPORT DEPARTMENT
G2A SUPPORT DEPARTMENT
I'm trying to stay calm because you are not even ANSWERING TO MY CASE! This is not a playground, my case is all about a seller tries to **** people and you aren't even looking at it! I escalated my case and still NO ANSWER!!!!!!! The seller gave me an invalid code for the game "just cause 4" on platform "STEAM". I say that my key is invalid and he answers that me or someone else on my account USED the key. What kind of logic is this??? HELP ME OUT OF THIS I TRY TO STAY CALM I WANT TO ENJOY MY WEEKEND!!!!!!!
2.1
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
I didn't like
  • Nobody helps
  • Scammer sellers
  • Answers too late
#1424529
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G2A - Sent an already redeemed code and am being ripped off.
G2A - Sent an already redeemed code and am being ripped off.
G2A - Sent an already redeemed code and am being ripped off.
G2A - Sent an already redeemed code and am being ripped off.
So I purchased a $20 Steam Wallet Code through the seller Gbgames, who had a 99% rating. When I made my purchase through Ebay it said everything was fine, and to wait a few minutes for my code. After this time passed I got an email saying to create a support ticket, as...
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1.2
#1356179
G2A - Fraudulent Charges, no reply
Your company has attempted to remove over 104$, over 100$, and over 28$ from my debit account over the last few days. I have a large family and very limited income. We do not have a computer to buy games for nor do we have an account with your company. Why are you...
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Anonymous
Anonymous

Update: They sent me two more messages after giving me no information, refusing to tell me where the charges came from, who they came from, for what, etc. They told me to conf...

h.kitchener
h.kitchener

You apparently use a debit card and, as such this method of paying for things either online or in local stores, gas stations, etc. can be very dangerous to your financial heal...

1.0
#1317718

G2A - Worst company
worst company, never helped fixing issues for their security card system that denied my card every single time. countless emails and could never give a straight forward answer to why transaction would fail when paying, but i would still be charged. It would later take...
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1.0
#1256016
Resolved
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
I buy on G2A game dírt 4 . Date was February 18 2018 Seller ( Diebestenspiele ) sell me duplicate key and i will connect screenshot of course. And i of course i add picture with order number and scam seller nickname. When was delivered for me duplicate key i after...
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2.8
I liked
  • Fast delivery
  • Price
I didn't like
  • Way they treat you as customer
  • Nobody helps
  • Not offering a solution
#1245392
G2A - Avoid at all cost or it will COST YOU
Avoid at all cost or it will COST you If someone took your money and didn't give you anything that's on par with criminal activity. Declined my order yet charged my bank account every time. Didn't even sign up for a account yet sent me a email to "Unknown" and a...
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1.0
#1191974
G2A - Money Missing from Credit Card
G2A - Money Missing from Credit Card
G2A - Money Missing from Credit Card
G2A - Money Missing from Credit Card
Ive just recently tried to buy money for my G2A account so i can use it on other 3rd party sites to buy games and skins and all of that good stuff. I put in the correct card details and it said my card got declined. i check my cards balance and i saw that $30 was taken...
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UntrueGreySeal
UntrueGreySeal

Hello, i was recently buying games from your site and a lot of money was taking from my credit card without my promotion, About 140$ CAD was taking away and i had no clue why ...

G2A_Team
G2A_Team

Hi, Rilstheman23!I'm truly sorry for all the difficulties caused. I checked your transaction history and it looks like 2 of your 3 transactions (in total - $50) placed on 2/02...

#1181790

G2A Support sucks
G2A Support sucks
G2A Support sucks
I have over a period of now half a year tried to access my G2A account. This has gone to the point where the support will NOT even answer my tickets. The reason my account got suspended was because of "Suspicious activity", which is ***. It starts with me depositing...
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Anonymous
Sabri

Hi , I have the exact same problem with my account . The exact wow .Seems like they have working license by illegals way. My ticket ID is : TDHC-246445

Anonymous
Rock

Good Day, yeah I feel you. Last year I waited 6 MONTHS and had to contact a lawyer just so I can get my account back after being banned for no exmplanable reason.Two months ag...

1.0
I didn't like
  • Way they treat you as customer
  • Fake 24 7 support
  • Not offering a solution
#1165376