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G2A
Reviews Chart
$2.3K
CLAIMED LOSSES
123
TOTAL REVIEWS
13.3K
PAGE VIEWS
3
ISSUES RESOLVED
Resolved: They won't give me my refund
Update by user Nov 03
Company fixed the issue and I have been provided with full refund. It was not easy to get the refund but they did help me after reaching out multiple times via multiple threads..
Original review posted by user Nov 01
Air on their site when checking out caused me to be charged for their subscription service. There's only one charge, I canceled the service, but even though I've pointed out this hair g2a won't refund me is lean on their terms. Close the ticket and state the issue is resolved while I'm clearly still having a conversation with them. Resolved
ID
Product
G2A Website
Loss
$3
Preferred solution
Full refund
My game code: save file
i have bought a code of assassins creed black flag and player 35+ hours of it then the next day my save file has been wiped and im very angry and annoed
User's recommendation: this website is very unrealiable.
ID
Loss
$10
Preferred solution
Full refund
Account issues
Im having problems signing in to my accout
ID
Preferred solution
Need help signing in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItunes gift card
Please can you help me way I can't buy iTunes gift card and refused my payment also two day ago I didn't have any problem and i had porches one, please can you update me what I can do I need to buy 100 dollar iTunes gift card. Thanks my email: mouk474@***.com
ID
Product
G2A Gift Card
Pros
- Fast delivery
- No pros
Cons
- No phone number
- Blind buying
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFake key for Adobe Photoshop Elements 2020
I bought a key from a seller on G2A. Couldn't redeem it because Adobe Support says it is fake. G2A giving me the runaround. Had to reopen claim after company tried to close it by changing status to resolved. It isn't. G2A's "refund guarantee" appears to be fake as well. The seller has dropped out of sight. No surprise there.
User's recommendation: Do not buy from G2A marketplace.
ID
Loss
$25
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFake key
Bought a key and found out from Adobe Support that it is a fake. Seller became verbally abusive when I demanded a refund. G2A's "refund guarantee" appears bogus as well. Had to reopen claim after company said it had been successfully resolved. It hasn't. I'm getting the runaround and now will be very surprised if I ever see that refund. PayPal now assessing.
User's recommendation: Do not buy anything from G2A.
ID
Location
Wasilla, Alaska
PissedConsumer.com fights for consumer rights
I didnt get my code and spent 35.00
yes i paid for a code i never received like what the heck man 90600019819803 transaction code
ID
Preferred solution
Deliver product or service ordered
My code i got for gta dosent work
just wanted to know if i can get a refund or a new code
ID
Product
G2a Cd Key
Pros
- No pros
Cons
- Didnt get what i paid for
Loss
$17
Preferred solution
Deliver product or service ordered
Game doesnt work
installed game and key works, went to play the games under the same email and it is asking me to buy it again
ID
Location
Glasgow, Scotland
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy card got declined
my card got declined and i want my money back
User's recommendation: check what your buying.
ID
Product
G2a Cd Key
Loss
$13
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI purchased something that was never received and want a full refund
I purchased an EUR Steam gift card of $100 that was rejected yet still withdrew money from my account for the payment. I would very much appreciate if this was squared away as soon as possible, thank you.
ID
Product
Steam Gift Card
Cons
- Didnt get what i paid for
Loss
$123
Preferred solution
Full refund
Very confused!
Update by user Sep 05
I have tried to get in contact with them and I keep getting the run around. They keep asking me for the same paperwork over and over again.... I just want my money back and the subscription removed!!!
Original review posted by user Sep 05
I've just found out I've been charged every single month for the past 3 years by this company and I have absolutely no clue what this company is!!! Someone needs to contact me immediately! User's recommendation: Make sure you read the fine print on everything!!!!
ID
Product
G2a Account
Cons
- Way they treat you as customer
- No email
- What a mess & no viable help
Loss
$85
Preferred solution
Full refund
Not able to install the Antivirus which has been purchased
I bought the attached antivirus and also got the Key but I don't know how to install on my laptop. Please get me the process to install immediately.
ID
Product
G2a Cd Key
Preferred solution
Deliver product or service ordered
No service
Transaction keeps getting declined, no way to talk or chat with someone *** THIS WEBSITE.
ID
Location
Quebec, Quebec
U are scam
Ur loot box system us complete scam u ***
ID
Location
Amsterdam, North Holland
I would like a refund
I bought Minecraft and it won't work.
ID
Pros
- Its cheaper and easy to use
Loss
$10
Preferred solution
Full refund
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