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Resolved: They won't give me my refund

3.4
Details
Update by user Nov 03

Company fixed the issue and I have been provided with full refund. It was not easy to get the refund but they did help me after reaching out multiple times via multiple threads..

Original review posted by user Nov 01
Air on their site when checking out caused me to be charged for their subscription service. There's only one charge, I canceled the service, but even though I've pointed out this hair g2a won't refund me is lean on their terms. Close the ticket and state the issue is resolved while I'm clearly still having a conversation with them.
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Resolved
ID
#2259601 Review #2259601 is a subjective opinion of poster.
Product
G2A Website
Loss
$3
Preferred solution
Full refund

My game code: save file

G2A - My game code: save file
i have bought a code of assassins creed black flag and player 35+ hours of it then the next day my save file has been wiped and im very angry and annoed

User's recommendation: this website is very unrealiable.

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ID
#2301631 Review #2301631 is a subjective opinion of poster.
Loss
$10
Preferred solution
Full refund

Account issues

Im having problems signing in to my accout
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ID
#2290762 Review #2290762 is a subjective opinion of poster.
Preferred solution
Need help signing in

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Itunes gift card

Please can you help me way I can't buy iTunes gift card and refused my payment also two day ago I didn't have any problem and i had porches one, please can you update me what I can do I need to buy 100 dollar iTunes gift card. Thanks my email: mouk474@***.com
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ID
#2273011 Review #2273011 is a subjective opinion of poster.
Product
G2A Gift Card
Pros
  • Fast delivery
  • No pros
Cons
  • No phone number
  • Blind buying

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fake key for Adobe Photoshop Elements 2020

1.0
Details
G2A - Fake key for Adobe Photoshop Elements 2020
I bought a key from a seller on G2A. Couldn't redeem it because Adobe Support says it is fake. G2A giving me the runaround. Had to reopen claim after company tried to close it by changing status to resolved. It isn't. G2A's "refund guarantee" appears to be fake as well. The seller has dropped out of sight. No surprise there.

User's recommendation: Do not buy from G2A marketplace.

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ID
#2256850 Review #2256850 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund

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Verified Reviewer

Fake key

1.0
Details
G2A - Fake key
Bought a key and found out from Adobe Support that it is a fake. Seller became verbally abusive when I demanded a refund. G2A's "refund guarantee" appears bogus as well. Had to reopen claim after company said it had been successfully resolved. It hasn't. I'm getting the runaround and now will be very surprised if I ever see that refund. PayPal now assessing.

User's recommendation: Do not buy anything from G2A.

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ID
#2256837 Review #2256837 is a subjective opinion of poster.
Location
Wasilla, Alaska

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I didnt get my code and spent 35.00

3.6
Details
yes i paid for a code i never received like what the heck man 90600019819803 transaction code
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ID
#2237117 Review #2237117 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

My code i got for gta dosent work

5.0
Details
just wanted to know if i can get a refund or a new code
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ID
#2224144 Review #2224144 is a subjective opinion of poster.
Product
G2a Cd Key
Pros
  • No pros
Cons
  • Didnt get what i paid for
Loss
$17
Preferred solution
Deliver product or service ordered

Game doesnt work

installed game and key works, went to play the games under the same email and it is asking me to buy it again
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ID
#2221481 Review #2221481 is a subjective opinion of poster.
Location
Glasgow, Scotland

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Verified Reviewer

My card got declined

1.1
Details
my card got declined and i want my money back

User's recommendation: check what your buying.

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ID
#2207499 Review #2207499 is a subjective opinion of poster.
Product
G2a Cd Key
Loss
$13
Preferred solution
Full refund

G2A Products and Services Reviews

Product or Service Reviews
Gift Card  1.0 5
Website  6
Cd Key  2.0 9
Account  14
Dirt Cd Key  1.7 2

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Latest Question

Invalid code

I spent 70 dollars on a code and it was to short and invalid I don't know what to do I can't just waste that kind of money please someone help

G2A Questions

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Verified Reviewer

I purchased something that was never received and want a full refund

2.0
Details
I purchased an EUR Steam gift card of $100 that was rejected yet still withdrew money from my account for the payment. I would very much appreciate if this was squared away as soon as possible, thank you.
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ID
#2176896 Review #2176896 is a subjective opinion of poster.
Product
Steam Gift Card
Cons
  • Didnt get what i paid for
Loss
$123
Preferred solution
Full refund

Very confused!

1.0
Details
G2A - Very confused!
Update by user Sep 05

I have tried to get in contact with them and I keep getting the run around. They keep asking me for the same paperwork over and over again.... I just want my money back and the subscription removed!!!

Original review posted by user Sep 05
I've just found out I've been charged every single month for the past 3 years by this company and I have absolutely no clue what this company is!!! Someone needs to contact me immediately!

User's recommendation: Make sure you read the fine print on everything!!!!

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ID
#2154380 Review #2154380 is a subjective opinion of poster.
Product
G2a Account
Cons
  • Way they treat you as customer
  • No email
  • What a mess & no viable help
Loss
$85
Preferred solution
Full refund

Not able to install the Antivirus which has been purchased

G2A - Not able to install the Antivirus which has been purchased
I bought the attached antivirus and also got the Key but I don't know how to install on my laptop. Please get me the process to install immediately.
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ID
#2153527 Review #2153527 is a subjective opinion of poster.
Product
G2a Cd Key
Preferred solution
Deliver product or service ordered

No service

1.0
Details
Transaction keeps getting declined, no way to talk or chat with someone *** THIS WEBSITE.
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ID
#2131482 Review #2131482 is a subjective opinion of poster.
Location
Quebec, Quebec

U are scam

1.0
Details
Ur loot box system us complete scam u ***
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ID
#2118439 Review #2118439 is a subjective opinion of poster.
Location
Amsterdam, North Holland

I would like a refund

I bought Minecraft and it won't work.
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ID
#2114540 Review #2114540 is a subjective opinion of poster.
Pros
  • Its cheaper and easy to use
Loss
$10
Preferred solution
Full refund