G2A Reviews and Complaints
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Update by user May 31, 2018
PayPal return my money :)
Update by user May 02, 2018
Today Paypal return me my stolen money
Original review posted by user May 01, 2018
I buy on G2A game dírt 4 . Date was February 18 2018 Seller ( Diebestenspiele ) sell me duplicate key and i will connect screenshot of course. And i of course i add picture with order number and scam...Review
Product
G2A Dirt Cd Key
Pros
- Price
- Fast delivery
Cons
- Fake 24 7 support
- Not offering a solution
- Way they treat you as customer
Reason of review
Damaged or defective
Loss
$18
Preferred solution
Full refund
Tags
G2A - Unfair ban system
I've been a loyal customer for several years. Only a few months ago I had questions about a key I'd bought. A question, not even requesting a refund. Since then my account got banned (know this because this happened to more people). I've never done anything fraudulant, unless asking questions is fraudulant...
Review
Product
G2a Cd Key
Pros
- Cheap keys
Cons
- Unclear directions for support questions
- No live chat
- No phone number
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
G2A - Charges
I want these charges to stop now, Every month I am getting charged and I never authorized this.
Review
Cons
- Unauthorized charges
Reason of review
unauthorized charges every month
Loss
$30
Preferred solution
Full refund
Tags
G2A - Stop charging my bank account also i want my money back because i didn't do this all transactions
I used g2a international transaction to buy some items from csgoskins.com But i did it only twice. You guys charged me a lot everytime when i add money to my bank account.I'm gettin charged and paying overdraft fee to my bank account because of you guys kept charging me from the transaction i didn't do. (I did first 2 transaction but i didn't do the other transactions i want to take my money back or i will sue)
Review
Product
G2a Account
Reason of review
Poor customer service
Loss
$9
Preferred solution
Full refund
G2A - Fake code sold and worse customer service
Terrible place to purchase anything- avoid! They sell you fake codes that don’t work and a non existent customer service , reads fake all over it! Disputing everything with them and never using ever again! You guys are terrible and a bunch of idiots
Review
Cons
- Not taking care of fake sellers
- Fake 24 7 support
- Nobody helps
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
G2A in Tel Aviv, Tel Aviv - I DIDNT GOT MY GAME
I BOUGHT A *** GAME I PAID WITH MY BITCOIN WALLET AND IT DIDNT CONFIRM U GET IT EVEN THOUGH I PAID 37$!!
Review
G2A - TERRIBLE
Gave me a used key and takes 72 hours to contact you about potential scams. DO NOT USE THIS GARBAGE.
Review
Product
G2a Cd Key
Cons
- Not taking care of fake sellers
- Answers too late
- Fake 24 7 support
Reason of review
Problem with delivery
Loss
$7
Preferred solution
Full refund
G2A - Purchased item
I have bought an item from the company.I have obtained the product code.It says you have to go to your origin account. Then it says you have to go to origin on the top left hand corner of your window on the G2A.com.The information is completely false.I don't see any origin account nor any origin on the window. I need your assistance to enter the product code and activate the game.It is a fifa 2017 item.
Review
Cons
- Improper description of activation of product code
Reason of review
Access/ activation issues
Loss
$12
Preferred solution
Deliver product or service ordered
Tags
Not geting g2a plus and still charging me for it
i was buying a game, it asked me if i wanted to get g2a 7 day trial. i clicked no and proceed with my purchase. after a month ago i got an email saying that a transaction as been made for g2a plus even though i never got the trial. Trash service hate this company.
Review
Product
G2a Account
Reason of review
Poor customer service
Tried to purshase uwing g2a
Got an error code for the first time for no reason at all the code is: Error contact support hub code error: #n/a Try again
Review
Pros
- Safe
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
G2A - I want my money
I would like to talk to someone over the phone but can not find a phone number!!!!
Review
Service
G2a Customer Care
Reason of review
Poor customer service
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