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Verified Reviewer

I purchased something that was never received and want a full refund

2.0
Details
I purchased an EUR Steam gift card of $100 that was rejected yet still withdrew money from my account for the payment. I would very much appreciate if this was squared away as soon as possible, thank you.
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ID
#2176896 Review #2176896 is a subjective opinion of poster.
Product
Steam Gift Card
Cons
  • Didnt get what i paid for
Loss
$123
Preferred solution
Full refund

Very confused!

1.0
Details
G2A - Very confused!
Update by user Sep 05

I have tried to get in contact with them and I keep getting the run around. They keep asking me for the same paperwork over and over again.... I just want my money back and the subscription removed!!!

Original review posted by user Sep 05
I've just found out I've been charged every single month for the past 3 years by this company and I have absolutely no clue what this company is!!! Someone needs to contact me immediately!

User's recommendation: Make sure you read the fine print on everything!!!!

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ID
#2154380 Review #2154380 is a subjective opinion of poster.
Product
G2a Account
Cons
  • No email
  • Way they treat you as customer
  • What a mess & no viable help
Loss
$85
Preferred solution
Full refund

Not able to install the Antivirus which has been purchased

G2A - Not able to install the Antivirus which has been purchased
I bought the attached antivirus and also got the Key but I don't know how to install on my laptop. Please get me the process to install immediately.
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ID
#2153527 Review #2153527 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

No service

1.0
Details
Transaction keeps getting declined, no way to talk or chat with someone *** THIS WEBSITE.
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ID
#2131482 Review #2131482 is a subjective opinion of poster.
Location
Quebec, Quebec

U are scam

1.0
Details
Ur loot box system us complete scam u ***
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ID
#2118439 Review #2118439 is a subjective opinion of poster.
Location
Amsterdam, North Holland

I would like a refund

I bought Minecraft and it won't work.
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ID
#2114540 Review #2114540 is a subjective opinion of poster.
Pros
  • Its cheaper and easy to use
Loss
$10
Preferred solution
Full refund

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Did not recieve an activation key

1.8
Details
i did not recieve an activation key
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ID
#2113983 Review #2113983 is a subjective opinion of poster.
Service
G2a Customer Care
Pros
  • Cons no phone numbers to call for problems
Cons
  • Didnt get what i paid for
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still says processing

i bought Call of Duty: Black Ops II Steam Key GLOBAL for 20 dollars, and i have waited for 24 hours and still got no key and mail.
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ID
#2097520 Review #2097520 is a subjective opinion of poster.
Product
G2a Cd Key
Pros
  • Have a lot of games
Cons
  • Not offering a solution
Loss
$20
Preferred solution
Deliver product or service ordered

Already activated game

I bought no mans sky for 20 dollars on g2a and when I went to activate the code it said it was already used I am very pissed ab the difficulty of getting in contact with you I expect the game or a full refund the seller is Gigabyte55.
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ID
#2091783 Review #2091783 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin

Order

Hi, I ordered something through your site, order no #90100013445802, the order does not show up in my g2a account and so I have no way of contacting seller to request a refund as I ordered for the wrong platform. I also found it very difficult to find contact details for G2A or the seller.

User's recommendation: No reply, very devious company, no contact details.

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ID
#2089427 Review #2089427 is a subjective opinion of poster.

G2A Products and Services Reviews

Product or Service Reviews
Account  2.2 14
Cd Key  1.0 6
Website  1.5 5
Gift Card  1.0 4
Dirt Cd Key  1.7 2

Compare Companies

G2A
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114 reviews
1.8
VS
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CJS CD Keys
153 reviews
1.4
Compare G2A vs CJS CD Keys

Latest Question

Invalid code

I spent 70 dollars on a code and it was to short and invalid I don't know what to do I can't just waste that kind of money please someone help

G2A Questions

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed

1.0
Details
Bought a steam key for black ops 3 the key was already used

User's recommendation: do not use this site.

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ID
#2067302 Review #2067302 is a subjective opinion of poster.
Loss
$17
Preferred solution
Deliver product or service ordered

Ive been scammed

1.3
Details
bought fight night champ for xbox and have been scammed

User's recommendation: never use.

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ID
#2065985 Review #2065985 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account Banned

G2A - Account Banned
G2A - Account Banned
Hi, I am Karim Kassab with the email karimkassab.ent@gmail.com. I tried to make a purchase and suddenly my account was blocked. It has been two day that I try to unlock it without getting any answers of yours. Please can I get some explaining about it, knowing that I have all the necessary documents Hope getting as soon as possible answers from your part. Best regards.
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ID
#2053592 Review #2053592 is a subjective opinion of poster.
Location
Sidi Bou Ali, Sousse

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Verified Reviewer

Payment issues

G2A - Payment issues
I bought a game but the order still in progress, the seller doesn't ask my messages and i'm a little bit desperate. I'm waiting since 04/07/2020 but no answer so far.
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ID
#2036305 Review #2036305 is a subjective opinion of poster.
Product
G2a Cd Key
Loss
$35
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment problem

Hi, I just buy a GTA V’key today on your site, everything was fine, i got my key , but the problem is that it make me pay for two while i only wanted one. I don’t even receive the other key. Can you help me? I would like to refund the one that i pay in double...
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ID
#1912997 Review #1912997 is a subjective opinion of poster.
Loss
$21
Preferred solution
Full refund

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Verified Reviewer

Issue no delivered key

G2A - Issue no delivered key
G2A - Issue no delivered key
My payment is completed, but it’s now stuck on “Verification in progress…” Transaction ID 92000005367177 Payment transaction ID: 37b590a6-3541-418c-a08c-9966d30b5328 still in 'processing'
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ID
#1892486 Review #1892486 is a subjective opinion of poster.
Loss
$49
Preferred solution
Deliver product or service ordered