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G2A
Reviews Chart
$2.4K
CLAIMED LOSSES
136
TOTAL REVIEWS
13.6K
PAGE VIEWS
3
ISSUES RESOLVED
Resolved: They won't give me my refund
Update by user Nov 03, 2020
Company fixed the issue and I have been provided with full refund. It was not easy to get the refund but they did help me after reaching out multiple times via multiple threads..
Original review posted by user Nov 01, 2020
Air on their site when checking out caused me to be charged for their subscription service. There's only one charge, I canceled the service, but even though I've pointed out this hair g2a won't refund me is lean on their terms. Close the ticket and state the issue is resolved while I'm clearly still having a conversation with them. Resolved
ID
Product
G2A Website
Loss
$3
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCODE DISAPPEARED
Hi, I recently bought an NBA 2k21 on an xbox one. You sent the code, but by mistake I turned it off and couldn't view it a second time. My shipment number is #901000****6709. So, can you send me that code again?
ID
Location
Vilnius, Vilnius
What the *** did i just get scammed
well, i bought a key and i was supposed to get it sent to my email but they didn't send anything. And of course when i tried to contact them i didn't find any way to otherwise i wouldn't be leaving a review here
User's recommendation: don't buy from G2A the support is non-existent.
ID
Location
Ramat Gan, Tel Aviv
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBank Account Verification
Until today, more than a week as passed and nothing is confirmed, i'm still waiting to withdraw my wallet
User's recommendation: Don´t buy on G2A.
ID
Cons
- Nobody helps
- No live chat
Loss
$10
Preferred solution
withdraw my wallet
How to download after buying it
We just paid for a game on g2a and we don't know how we can be able to down load it. (our 1st time doing it this way) were used to buying a cd for games to play please help
ID
Pros
- This is my first time doing it this way
Taking my money
Hello. Something is taking my money every month and I have not bought anything from g2a. I need help to remove it please. Here is the confirmation that something is drawing my money. I need help to remove it.
ID
Location
Vasby, Stockholm
PissedConsumer.com fights for consumer rights
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaiting for account verification
Hello Since 3 days that i´m expecting that you verify my bank account to withdraw my wallet Can you please tell me something? Thank you
ID
Pros
- Expensive
Preferred solution
Withdraw my wallet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAsking a question
I bought a wildcat code and i didnt get sent it yet it has been maybe 4-5 hours and still havent got it im just worried if i didnt get it or not.
ID
Cons
- No email
Preferred solution
Deliver product or service ordered
Unhelpful and wont respond.
got an order. can't get in contact what so ever. I feel like I've lost trust 100% in this "company" as they so say. Save your money just by directly from the franchise.
ID
Location
Mansfield, England
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidnt get loot points
so i bought $4.90 of loot points but i exited to fast before the transaction was complete the money is out of my account but i didnt get my loot points. my email is ianfrederichs@***.com please contact me back as sooon as possible because i want my loot points so can win a game , thank you ian.
User's recommendation: dont quit before completing transaction.
ID
Loss
$5
Preferred solution
Deliver product or service ordered
Problem with my account
I would like to talk with a real person please
ID
Product
G2a Cd Key
Loss
$50
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrustration, disapointment, disatisfaction !
purchased a game on G2A. supposedly sent a link to Steam. Cant find it, or the access key. tried to contact vendor thru G2A, when I finished typing my email, a button said "complete". I clicked the button thinking my EMAIL was complete ! surprise, surprise ! the button meant the issue is now closed with no chance of the problem bein resolved ! stii no game, still no access code !!!
User's recommendation: avoid this site like the plague !
ID
Pros
- No pros
Cons
- Not offering a solution
- Do not want to be easily contacted
Loss
$26
Preferred solution
Deliver product or service ordered
I was sold a used steam key
I bought a rocket league steam key and I went to use the key and steam reported that the key has been used already.
ID
Product
G2a Cd Key
Cons
- Security
Loss
$56
Preferred solution
Deliver product or service ordered
Zero customer service
I purchased a game code a few months back, the code didnt work. Emailed G2A numerous times and have no response. I raised a complaint via PayPal but wrongly said it was as described, which was my fault. The decline the claim. I have again tried to contact G2A but have had no response. Their customer service isnt poor. Its non existent. Terrible company
User's recommendation: Source elsewhere.
ID
Location
Bournemouth, England
My game code: save file
i have bought a code of assassins creed black flag and player 35+ hours of it then the next day my save file has been wiped and im very angry and annoed
ID
Pros
- Cheap
Cons
- Bad keys
Loss
$10
Preferred solution
Full refund
Account issues
Im having problems signing in to my accout
ID
Preferred solution
Need help signing in
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