Update by user Dec 27, 2016
No surprise here - had no feedback, no contact. STILL outta pocket...
Update by user Nov 25, 2016
Terrible customer service
Original review posted by user Nov 24, 2016
After a lenghty back and fro it was decided that my complaint regarding the bogus key for RUST will not be entertained. Even after numerous screen prints and profile PROOF that I have not activated the gift on steam, G2A resolution center ruled against me and said that the gift was redeemed. The gift was redeemed right, BUT NOT BY THE PERSON WHO PAID FOR IT.
I have gone through the resolution process, chatted to several online agents, provided profile pictures with personal detail removed with no avail. See images below and decide for yourselves...
Their decision is not reversible and now I am out of pocket for something that was OBVIOUSLY removed by the seller and provided to somebody else.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $10.
Preferred solution: Full refund.
G2A Cons: Way they treat you as customer.