Product: G2a Customer Care Clear all filters (11 of 11 reviews match)
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G2A - I want my money

I would like to talk to someone over the phone but can not find a phone number!!!!
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Review
#1649756 Review #1649756 is a subjective opinion of poster.
Service
G2a Customer Care
Reason of review
Poor customer service

G2A - Rediculous

1.0
Details
July 1st i was charged 94.20 recieved no confirmation or the xbox live code i bought. Locked out of my account. So pissed. I want my money back or what i purchased.
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Review
#1574131 Review #1574131 is a subjective opinion of poster.
Service
G2a Customer Care
Pros
  • Nobody helps
Reason of review
Poor customer service
Loss
$94
Preferred solution
Deliver product or service ordered
4.0
Details
Through the past few years I have visited this site on a semi-regular basis. Almost every time I have purchased a game, the sale goes through smoothly, and there are no problems. However, like any website, there are going to be occasional issues. My first problem I had...
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Review
#1525670 Review #1525670 is a subjective opinion of poster.
Service
G2a Customer Care
Pros
  • Price
Cons
  • I cant find contact information anywhere
Reason of review
Problems with payment
Preferred solution
I want an explanation for why my card keeps getting declined, and a way to fix it if at all possible.

G2A - Added to a monthly subscription without consent

2.8
Details
I recently brought fallout 4 on G2A and when i go to check my email i see 2 emails from G2A one for fallout 4 and another saying ive been added to a G2A Plus subscription for 1.99 EUR per month which i didnt know anything about!!
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Review
#1520305 Review #1520305 is a subjective opinion of poster.
Service
G2a Customer Care
Reason of review
trying to take more money
Preferred solution
Remove me from the subcription!

G2A - BEWARE

1.0
Details
I do not want to detail this all over again. See my original review. This OUTRAGEOUS NONSENSE is part of the problem.
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Review
#1510683 Review #1510683 is a subjective opinion of poster.
Service
G2a Customer Care
Cons
  • Answers too late
  • What a mess
  • Nobody helps
Reason of review
Poor customer service
Tags
  • Problems

G2A - Conflicting links and prices and NO phone to call for help

1.0
Details
Got one price to purchase, then another price once proceeds, link to my credit card opens another link to some other credit card, and this company does not give a phone number for one to get help. HELP!!!!!!! Pissed Customer terms of service page keeps jumping all over, making it IMPOSSIBLE to read, much less agree to.
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Review
#1510674 Review #1510674 is a subjective opinion of poster.
Service
G2a Customer Care
Cons
  • Answers too late
  • What a mess & no viable help
  • Unsafe website
Reason of review
Poor customer service
Preferred solution
GIVE ME CLEAR AN DCONSISTENT INFO & FIX your links topages, and a CS PHONE number.

G2A - Bought a game, product key was invalid, nobody will refund me my money.

1.8
Details
I bought Black Ops 4 from seller Playgames007 and its been 13 days since I contacted the seller , the product key wont work and the seller has yet to respond with a solution. I am pissed that was $50 wasted. I want my money back ! now
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Review
#1480155 Review #1480155 is a subjective opinion of poster.
Service
G2a Customer Care
Cons
  • Not taking care of fake sellers
  • Scammer sellers
  • Not offering a solution
Reason of review
Poor customer service
Loss
$55
Preferred solution
Full refund
Tags
  • Black Ops 4

G2A SUPPORT DEPARTMENT

2.1
Details
G2A SUPPORT DEPARTMENT
G2A SUPPORT DEPARTMENT
G2A SUPPORT DEPARTMENT
I'm trying to stay calm because you are not even ANSWERING TO MY CASE! This is not a playground, my case is all about a seller tries to **** people and you aren't even looking at it! I escalated my case and still NO ANSWER!!!!!!! The seller gave me an invalid code for the game "just cause 4" on platform "STEAM". I say that my key is invalid and he answers that me or someone else on my account USED the key. What kind of logic is this??? HELP ME OUT OF THIS I TRY TO STAY CALM I WANT TO ENJOY MY WEEKEND!!!!!!!
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Review
#1424529 Review #1424529 is a subjective opinion of poster.
Service
G2a Customer Care
Cons
  • Scammer sellers
  • Not taking care of fake sellers
  • Nobody helps
Reason of review
Poor customer service
Loss
$35
Preferred solution
I do like a new key instead of a refund. It's not worth getting your money back because I want my key!
1.0
Details
G2A - Worst company
It would later take a day or two to get the refund, that happening at least more than 10 times now is telling me this company doesnt know how their own security system works for their credit card transactions. They just tell me "thats just how our security system works" without giving me the specifics to WHY I keep getting declined payment. I will never use G2A...
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Review
#1256016 Review #1256016 is a subjective opinion of poster.
Service
G2a Customer Care
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund

Contact G2A Customer Service

Mailing Address:
G2A LLC
31/F, Tower Two, Times Square 1 Matheson Street, Causeway Bay
Hong Kong, Hong Kong
Hong Kong
All G2A Contacts
1.0
Details
this site is full of *** they have no problem taking your money but you c an not contact anyone when you need a refund..i hate it ill never buy a damn thing on here again..what type of business doent have a phone number anyway other than a scam...and even scammers have...
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Review
#1209241 Review #1209241 is a subjective opinion of poster.
Service
G2a Customer Care
Reason of review
Poor customer service
Loss
$17
Preferred solution
Full refund