Product: G2a Customer Care Clear all filters (0 of 5 reviews match)
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G2A - Bought a game, product key was invalid, nobody will refund me my money.

I bought Black Ops 4 from seller Playgames007 and its been 13 days since I contacted the seller , the product key wont work and the seller has yet to respond with a solution. I am pissed that was $50 wasted. I want my money back ! now
1.8
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G2a Customer Care
I didn't like
  • Not taking care of fake sellers
  • Fake 24 7 support
  • Scammer sellers
#1480155
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G2A SUPPORT DEPARTMENT

G2A SUPPORT DEPARTMENT
G2A SUPPORT DEPARTMENT
G2A SUPPORT DEPARTMENT
I'm trying to stay calm because you are not even ANSWERING TO MY CASE! This is not a playground, my case is all about a seller tries to **** people and you aren't even looking at it! I escalated my case and still NO ANSWER!!!!!!! The seller gave me an invalid code for the game "just cause 4" on platform "STEAM". I say that my key is invalid and he answers that me or someone else on my account USED the key. What kind of logic is this??? HELP ME OUT OF THIS I TRY TO STAY CALM I WANT TO ENJOY MY WEEKEND!!!!!!!
2.1
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Advertised vs Delivered
Billing Practices
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G2a Customer Care
I didn't like
  • Answers too late
  • Nobody helps
  • Not taking care of fake sellers
#1424529
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G2A - Worst company
It would later take a day or two to get the refund, that happening at least more than 10 times now is telling me this company doesnt know how their own security system works for their credit card transactions. They just tell me "thats just how our security system works" without giving me the specifics to WHY I keep getting declined payment. I will never use G2A...
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1.0
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G2a Customer Care
#1256016
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this site is full of *** they have no problem taking your money but you c an not contact anyone when you need a refund..i hate it ill never buy a damn thing on here again..what type of business doent have a phone number anyway other than a scam...and even scammers have...
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1.0
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G2a Customer Care
#1209241
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Into a 10 day long and back forth with g2a and a seller from which i bought the key from. Despite having g2a shield which according to them 100% assures a replacement or a refund in the event of a faulty key have ruled in favor of the scammer who sold the faulty key....
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Anonymous
FrancoisHavenga

I bought a game on black friday and activated the G2A shield. I wanted to buy the once off one but I accidentally bought the monthly one. As soon as I realised I deactivated t...

G2A_Team
G2A_Team

Greetings!Sorry about your experience - we will most surely take a close look at your case and make sure everything is conducted as fast as possible! Please provide us with th...

2.1
Product
G2a Customer Care
I didn't like
  • Do not obey their own tos article 5dot12 g2a shield
#940042
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