Product: G2a Customer Care Clear all filters (10 of 10 reviews match)
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G2A - Rediculous

1.0
Details
July 1st i was charged 94.20 recieved no confirmation or the xbox live code i bought. Locked out of my account. So pissed. I want my money back or what i purchased.
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Author
Service
G2a Customer Care
Pros
  • Nobody helps
Reason of review
Poor customer service
Loss
$94
Preferred solution
Deliver product or service ordered
Review #1574131 is a subjective opinion of poster.
0 comments
4.0
Details
Through the past few years I have visited this site on a semi-regular basis. Almost every time I have purchased a game, the sale goes through smoothly, and there are no problems. However, like any website, there are going to be occasional issues. My first problem I had...
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Author
Service
G2a Customer Care
Pros
  • Price
Cons
  • I cant find contact information anywhere
Reason of review
Problems with payment
Preferred solution
I want an explanation for why my card keeps getting declined, and a way to fix it if at all possible.
Review #1525670 is a subjective opinion of poster.
0 comments

G2A - Added to a monthly subscription without consent

2.8
Details
I recently brought fallout 4 on G2A and when i go to check my email i see 2 emails from G2A one for fallout 4 and another saying ive been added to a G2A Plus subscription for 1.99 EUR per month which i didnt know anything about!!
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Author
Service
G2a Customer Care
Reason of review
trying to take more money
Preferred solution
Remove me from the subcription!
Review #1520305 is a subjective opinion of poster.
0 comments

G2A - BEWARE

1.0
Details
I do not want to detail this all over again. See my original review. This OUTRAGEOUS NONSENSE is part of the problem.
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Author
Service
G2a Customer Care
Cons
  • Inconsistent pricing between add & purchase
  • Answers too late
  • What a mess
Reason of review
Poor customer service
Tags
Review #1510683 is a subjective opinion of poster.
0 comments

G2A - Conflicting links and prices and NO phone to call for help

1.0
Details
Got one price to purchase, then another price once proceeds, link to my credit card opens another link to some other credit card, and this company does not give a phone number for one to get help. HELP!!!!!!! Pissed Customer terms of service page keeps jumping all over, making it IMPOSSIBLE to read, much less agree to.
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Author
Service
G2a Customer Care
Cons
  • What a mess & no viable help
  • Unsafe website
  • Nobody helps
Reason of review
Poor customer service
Preferred solution
GIVE ME CLEAR AN DCONSISTENT INFO & FIX your links topages, and a CS PHONE number.
Review #1510674 is a subjective opinion of poster.
0 comments

G2A - Bought a game, product key was invalid, nobody will refund me my money.

1.8
Details
I bought Black Ops 4 from seller Playgames007 and its been 13 days since I contacted the seller , the product key wont work and the seller has yet to respond with a solution. I am pissed that was $50 wasted. I want my money back ! now
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Author
Service
G2a Customer Care
Cons
  • Not offering a solution
  • Fake 24 7 support
  • Not taking care of fake sellers
Reason of review
Poor customer service
Loss
$55
Preferred solution
Full refund
Tags
  • Black Ops 4
Review #1480155 is a subjective opinion of poster.
0 comments

G2A SUPPORT DEPARTMENT

2.1
Details
G2A SUPPORT DEPARTMENT
G2A SUPPORT DEPARTMENT
G2A SUPPORT DEPARTMENT
I'm trying to stay calm because you are not even ANSWERING TO MY CASE! This is not a playground, my case is all about a seller tries to **** people and you aren't even looking at it! I escalated my case and still NO ANSWER!!!!!!! The seller gave me an invalid code for the game "just cause 4" on platform "STEAM". I say that my key is invalid and he answers that me or someone else on my account USED the key. What kind of logic is this??? HELP ME OUT OF THIS I TRY TO STAY CALM I WANT TO ENJOY MY WEEKEND!!!!!!!
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Author
Service
G2a Customer Care
Cons
  • Not taking care of fake sellers
  • Nobody helps
  • Scammer sellers
Reason of review
Poor customer service
Loss
$35
Preferred solution
I do like a new key instead of a refund. It's not worth getting your money back because I want my key!
Review #1424529 is a subjective opinion of poster.
0 comments
1.0
Details
G2A - Worst company
It would later take a day or two to get the refund, that happening at least more than 10 times now is telling me this company doesnt know how their own security system works for their credit card transactions. They just tell me "thats just how our security system works" without giving me the specifics to WHY I keep getting declined payment. I will never use G2A...
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Author
Service
G2a Customer Care
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Review #1256016 is a subjective opinion of poster.
0 comments
1.0
Details
this site is full of *** they have no problem taking your money but you c an not contact anyone when you need a refund..i hate it ill never buy a damn thing on here again..what type of business doent have a phone number anyway other than a scam...and even scammers have...
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Author
Service
G2a Customer Care
Reason of review
Poor customer service
Loss
$17
Preferred solution
Full refund
Review #1209241 is a subjective opinion of poster.
3 comments
2.1
Details
Into a 10 day long and back forth with g2a and a seller from which i bought the key from. Despite having g2a shield which according to them 100% assures a replacement or a refund in the event of a faulty key have ruled in favor of the scammer who sold the faulty key....
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Anonymous
#1419972

I bought a game on black friday and activated the G2A shield. I wanted to buy the once off one but I accidentally bought the monthly one. As soon as I realised I deactivated t...

Author
Service
G2a Customer Care
Cons
  • Do not obey their own tos article 5dot12 g2a shield
Reason of review
Return, Exchange or Cancellation Policy
Loss
$34
Preferred solution
Deliver product or service ordered
Review #940042 is a subjective opinion of poster.