Contact G2A Customer Service
G2A Phone Numbers and Emails
Customer Service:
-
+8 523 589 8899
G2A Emails:
Customer Service
Legal
GDPR Inquiries, Privacy Inquiries, Trademark Inquiries
Sales/ Reservations
Tickets
Contact Information
G2A Website:
G2A Help Center:
Corporate Office Address:
G2A.COM Limited
31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay
Hong Kong,
Hong Kong
Hong Kong
How Good is G2A's Customer Service?
Summary of G2A Customer Service Calls
496
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call G2A?
Payments and Charges Question:
- “Unauthorized purchase”
- “Payment”
- “Waiting for payment”
Refund Question:
- “Refund”
- “Refunded”
- “I want a refund”
Product/ Service Question:
- “I can't redeem my game”
- “Code not working”
- “My key is not working”
Cards Question:
- “Card”
- “Card purchases”
- “I purchased a screen card and didn't get my key number”
Account Question:
- “Blocked paying method”
- “Membership bugs”
- “Account”
Shipping and Delivery Question:
- “Key didn't received”
- “Haven't gotten what I paid for”
- “I didn't receive my gift card”
Request for Information Question:
- “I need help login”
- “Support”
- “I need help with order”
Activation/ Cancellation Question:
- “I can't activate my key”
- “Cancel payment”
- “Trying to cancel a processing order”
Staff Question:
- “Talk to customer service about a purchase”
- “Customer service”
- “Poor customer service”
Return/ Replace Question:
- “Return euro card for usd”
Website/ Application Question:
- “Selling application rejected”
Other Question:
- “Pas reçu le code”
- “Accidentally bought something”
- “Visa redemption”
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G2A