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G2A did not announce on what platform they are selling the game

2.2
Details
I preordered the witcher 3 about a month ago and the title was P-WSG2P-492 The Witcher 3: Wild Hunt CD-KEY PREORDER GLOBAL 2015-04-10 . I assumed it is a Steam global key. i received the key yesterday and when i added to steam and it said invalid. I contacted the customer support and they said it was cog.com platform. I asked them to replace the key and they said that is not possible. I asked them to contact cog.com to inactivate that key because i will not use it since i want a steam key. they did not offer any support claiming that they have no fault that the title of the game did not contained on what platform they were selling the game.
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ID
#638126 Review #638126 is a subjective opinion of poster.
Pros
  • Safe
  • Offers they provide with games
  • Fast delivery
Cons
  • Missleading title
  • Not offering a solution
Reason of review
Not as described/ advertised
Loss
$32
Preferred solution
Let the company propose a solution
Tags
  • The Witcher 3 Wild Hunt Key

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