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1.0
Details
G2A - Horrible scam website
*First time using G2A *Purchase key for game *Key doesn't work *Contact seller and explain problem *Seller replies: "and?" *Support Team takes over the case *G2A closes case in seller's favor saying I have succesfully added the game to my account. (lol) *Keeps straight...
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Review
#1041196 Review #1041196 is a subjective opinion of poster.
Cons
  • Way they treat you as customer
  • Not offering a solution
Reason of review
Bad quality
2.3
Details
G2A is skelm (crooks) - Key not working and no refund!
G2A is skelm (crooks) - Key not working and no refund!

Update by user Dec 27, 2016

No surprise here - had no feedback, no contact. STILL outta pocket...

Update by user Nov 25, 2016

Terrible customer service

Original review posted by user Nov 24, 2016

After a lenghty back and fro it was decided that my complaint regarding the bogus key for RUST will not be entertained. Even after numerous screen prints and profile PROOF...
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1 comment
Anonymous
#1270903

Hey Dbarnardo,

We appreciate your honest words and opinion - that makes us even more determinate to improve our service.

As we understand from your comment you have received a wrong key, reported it with the Seller and still received no refund?

We would like to assure you that our specialist put great effort to make sure all cases are closed fairly. However if you believe yours was not, you can reopen the dispute or place a new complaint about it via ticket.

We kindly ask you to contact us directly (via HelpDesk), so we will verify the issue with all data in mind.

Yours, India, G2A Team

Review
#960581 Review #960581 is a subjective opinion of poster.
Cons
  • Way they treat you as customer
Reason of review
Return, Exchange or Cancellation Policy
Loss
$10
Preferred solution
Full refund
2.1
Details
Into a 10 day long and back forth with g2a and a seller from which i bought the key from. Despite having g2a shield which according to them 100% assures a replacement or a refund in the event of a faulty key have ruled in favor of the scammer who sold the faulty key....
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3 comments
Anonymous
#1419972

I bought a game on black friday and activated the G2A shield. I wanted to buy the once off one but I accidentally bought the monthly one.

As soon as I realised I deactivated the shield and even removed my card from my G2A account. Yet the transaction still goes off. I tried the customer care page but it gives me an error message that says it is forbidden by administrative rule.

I don't want my money back but I want to remove future payments. If not I will have to go the legal route.

Please email me at avenger75651@gmail.com to help me fix this.

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Review
#940042 Review #940042 is a subjective opinion of poster.
Cons
  • Do not obey their own tos article 5dot12 g2a shield
Reason of review
Return, Exchange or Cancellation Policy
Loss
$34
Preferred solution
Deliver product or service ordered
3.8
Details
whenever I go to the link it sent me it just shows me steam and I cant figure out how to activate the key because I accidently bought a gift instead of a key and I couldn't find a cd-key and I really need the money back to get the right version or I cant buy any more...
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4 comments
Anonymous
#1403941

Help my account is banned

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Review
#659389 Review #659389 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$14
Preferred solution
Full refund
Tags
  • Counter Strike Source Gift
2.2
Details
I preordered the witcher 3 about a month ago and the title was P-WSG2P-492 The Witcher 3: Wild Hunt CD-KEY PREORDER GLOBAL 2015-04-10 . I assumed it is a Steam global key. i received the key yesterday and when i added to steam and it said invalid. I contacted the...
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Review
#638126 Review #638126 is a subjective opinion of poster.
Pros
  • Fast delivery
  • Offers they provide with games
  • Safe
Cons
  • Missleading title
  • Not offering a solution
Reason of review
Not as described/ advertised
Loss
$32
Preferred solution
Let the company propose a solution
Tags
  • The Witcher 3 Wild Hunt Key
I bought a *** 30 dollar *** key for origins battlefield 3 on g2a.com and it didnt *** work! Then i text chatted the customer service and they were horrible! they took 5 minutes to respond to everything and i didnt get my stuff back. This is complete bullcock as i...
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Review
#522365 Review #522365 is a subjective opinion of poster.
Loss
$30