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Constantly I try to make purchases through websites and every *** time I notice they require G2a to pay I just cant buy anything I have no options. This is the third time i'm reaching out to you morons.... I receive error code #500 every time I use G2a pay and then...
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ID
#1381133 Review #1381133 is a subjective opinion of poster.
Location
Peoria, Illinois
Reason of review
Problems with payment
1.3
Details
G2A - Sent an already redeemed code and am being ripped off.
G2A - Sent an already redeemed code and am being ripped off.
G2A - Sent an already redeemed code and am being ripped off.
G2A - Sent an already redeemed code and am being ripped off.

Update by user Sep 16, 2018

So I have been informed that "Proper investigation has been provided and the decision in this case is final. The refund in this case is not possible due to all facts provided." I just added a picture showing an update from Steam support showing proof that I did not use...

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ID
#1356179 Review #1356179 is a subjective opinion of poster.
Product
G2A Website
Reason of review
Problem with delivery
Loss
$25
Preferred solution
Deliver product or service ordered

G2A - Dispute charge

Hi my name is Christopher Harrison two days ago I purchased for $93.11 an item off of old-school RuneScape website and I have not received the product and they are refusing to give me the ticket number that I need to get the product online. I want to dispute that charge in bid it taken off of my account or else I’m gonna call my attorney and get this settled through the system
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ID
#1339365 Review #1339365 is a subjective opinion of poster.

G2A - Charged TWICE for SAME TRANSACTION

1.0
Details
This has happened in the past aswell.. managed to get the money back.. but now it’s happened AGAIN!!! I have a family to put food on the table for, I work 6 days a week on low wage , and you guys just seem like it’s OKAY to take the same TRANSACTION — TWICE!!! This is an ABSOLUTE JOKE. No customer care number, no support.. If I don’t receive a reply with a full refund of around $300, I will be taking this further.
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ID
#1318013 Review #1318013 is a subjective opinion of poster.
1.0
Details
G2A - Fraudulent Charges, no reply

Update by user Jul 31, 2018

This is the reply I get from the so called "company." They will give me no information of the merchant who has stolen and used my debit account information, the supposed account, or the so called merchandise or good or services supposedly purchased from my stolen...

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5 comments
Anonymous
#1530074

Update: They sent me two more messages after giving me no information, refusing to tell me where the charges came from, who they came from, for what, etc. They told me to confirm I have never used their vompany before for which I did.

They then sent me another messahe stating it needed further review, to a no replies email. They sent me this same email again today, then another email as they had when I had first contacted them discussing the matter, like it was the first time I had contacted them. It asked for my debit card information as the original email they sent earlier. It seems to be an automated reply or at the very least, the same sent to all customers as its worded exactly the same.

On Pissed Consumer, they blame me saying I use my debit card at gas stations, stores, etc, anyone cpuld have stolen the info therefor it is my fault for using a debit card from my bank and I shpuld had secured it better. They know what so called "merchant" at their company billed my account fraudulently for large amounts repeatedly and will not divulge any information nor stop this as they are a fraudulent company. There are other reviews from other consumers saying such as well. I am using my emails and PissedConsumer replies from the company to file the police reports as soon as the pending charge goes through.

They think they are untouchable as the are "Uk based." This is not true Also, please note PissedConsumer, if you read this, I can not enter the information you asked for in the email you sent me to make this review more visible as there is no product link for anything I bought because I bought no product. Its a fraudulent company stealing bank account information.

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ID
#1317718 Review #1317718 is a subjective opinion of poster.
I have had regular payments taken from my bank account which I cannot account for from G2a. Having spoken to my bank they found the first payment in December 2017 and then every other month. I have now cancelled this payment in the hope I will be contacted to ask why...
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ID
#1278011 Review #1278011 is a subjective opinion of poster.
Reason of review
Problems with payment

G2A - I need the code activation

I need the code for activating my steam gift card i didn't get an email for the code. i can't find the activation code in my email i just bought it 20 minutes ago. I saw it was taken out of my bank account but can't find it anywhere in my email please help me. i bought a steam gift card i just need the code but it says it was sent to my email but it really wasn't. i tried to find a phone number to call but you guys don't have one. if anyone is reading this please help me out as soon as possible. thank you very much. im trying to buy a game. i tried to look on your guys website but i see a purchase for it on 06/08/18 but cant find it.
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ID
#1274992 Review #1274992 is a subjective opinion of poster.
Product
G2A Gift Card
Reason of review
Order processing issue
Loss
$30
Preferred solution
Let the company propose a solution
1.0
Details
G2A - Worst company
worst company, never helped fixing issues for their security card system that denied my card every single time. countless emails and could never give a straight forward answer to why transaction would fail when paying, but i would still be charged. It would later take...
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ID
#1256016 Review #1256016 is a subjective opinion of poster.
Service
G2a Customer Care
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund

G2A - Purchased Xbox live through these

Never never touch these!!! Dreadful.. my son bought a years subscription only to have the subscription for 6 weeks to find Xbox we’re saying we hadn’t paid and they wanted further payment... they take days to respond and when they do they don’t answer your questions or sort out he problem. Ridiculous....
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ID
#1245400 Review #1245400 is a subjective opinion of poster.
Product
G2A Website
Reason of review
Problems with payment
2.7
Details
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this
G2A seller send me duplicate key and support nothing do with this

Update by user May 31, 2018

PayPal return my money :)

Update by user May 02, 2018

Today Paypal return me my stolen money

Original review posted by user May 01, 2018

I buy on G2A game dírt 4 . Date was February 18 2018 Seller ( Diebestenspiele ) sell me duplicate key and i will connect screenshot of course. And i of course i add picture with order number and scam...
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Resolved
ID
#1245392 Review #1245392 is a subjective opinion of poster.
Product
G2A Dirt Cd Key
Pros
  • Fast delivery
  • Price
Cons
  • Way they treat you as customer
  • Not offering a solution
  • Fake 24 7 support
Reason of review
Damaged or defective
Loss
$18
Preferred solution
Full refund

G2A - Credit Card

Hello please help me! Few months ago I added credit Card to my profile... Do you take some money from my credit card? I dont have g2 shield active
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ID
#1238484 Review #1238484 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details

Update by user Apr 25, 2018

I have tried to contact g2a but they sid NOT reply, so i tried to use this website in order to get my problem solved but i have NOT recieve any response or the 200$ that was taken from my bank account, i also had to change my card so they stop taking money every hour....

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ID
#1219786 Review #1219786 is a subjective opinion of poster.
Cons
  • Unsafe website
Reason of review
Problems with payment
1.0
Details
Summary: Enticing Website and prices lead to 5 days of enjoyment and then cancellation of product, rendering it useless. So bought myself a Skyrim Special Edition code on the 13th of March, got it and everything worked. Yay. Today, on the 21 of March, I get a message...
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ID
#1215337 Review #1215337 is a subjective opinion of poster.
Product
G2A Website
Reason of review
Damaged or defective
Loss
$28
Preferred solution
Full refund
1.0
Details
this site is full of *** they have no problem taking your money but you c an not contact anyone when you need a refund..i hate it ill never buy a damn thing on here again..what type of business doent have a phone number anyway other than a scam...and even scammers have...
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ID
#1209241 Review #1209241 is a subjective opinion of poster.
Service
G2a Customer Care
Reason of review
Poor customer service
Loss
$17
Preferred solution
Full refund
2.3
Details
G2A just actived G2A Plus on my account without knowing or accepting that and when i get out from school i got an notification that an automatic payment was sent to G2A. :/. I'm very mad now, i want my money back even if are 2,60 dollars i want them back. Are my money,...
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Resolved
ID
#1206329 Review #1206329 is a subjective opinion of poster.
Product
G2a Account
Pros
  • Nobody helps
Cons
  • Nobody helps
Reason of review
Not as described/ advertised
Loss
$3
Preferred solution
Full refund