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G2A - Doesn't accept prepaid cards or debit

2.8
Details
So my mom is crazy and won't put her credit card on a G2a because it will "Put a virus on my computer and steal her credit information" so she buys me a prepaid debit gift card. Turns out they *** to accept prepaid cards or debit so I'm stuck here without a game that costs $60 on steam but only $11 on G2A soooooooo yeah
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ID
#1518881 Review #1518881 is a subjective opinion of poster.
Pros
  • Have a lot of games
Cons
  • That they dont accept prepaid cards
  • I cant find contact information anywhere
Reason of review
Poor customer service
Loss
$20
Preferred solution
Deliver product or service ordered

G2A - Keeps taking money from account and can't contact them to stop!

1.0
Details
I need to speak to someone urgently to find out what all the transactions are that keep being taken from my account - there is no way to do this on their website!
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ID
#1517368 Review #1517368 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund
hello im from the united states and i have an account on bynogames and we have bought itmes with the same credit cards but now we have been banned i would like to know why
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ID
#1516869 Review #1516869 is a subjective opinion of poster.
Cons
  • Not sure yet
Reason of review
not trying to work with me and ask question on who credit cards im using
Preferred solution
help why im banned

G2A - BEWARE

1.0
Details
I do not want to detail this all over again. See my original review. This OUTRAGEOUS NONSENSE is part of the problem.
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ID
#1510683 Review #1510683 is a subjective opinion of poster.
Service
G2a Customer Care
Cons
  • Inconsistent pricing between add & purchase
  • Answers too late
  • What a mess
Reason of review
Poor customer service

G2A - Conflicting links and prices and NO phone to call for help

1.0
Details
Got one price to purchase, then another price once proceeds, link to my credit card opens another link to some other credit card, and this company does not give a phone number for one to get help. HELP!!!!!!! Pissed Customer terms of service page keeps jumping all over, making it IMPOSSIBLE to read, much less agree to.
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ID
#1510674 Review #1510674 is a subjective opinion of poster.
Service
G2a Customer Care
Cons
  • What a mess & no viable help
  • Nobody helps
  • Unsafe website
Reason of review
Poor customer service
Preferred solution
GIVE ME CLEAR AN DCONSISTENT INFO & FIX your links topages, and a CS PHONE number.

G2A - Invalid process

2.5
Details
I bought a key from a client, and it was invalid. im trying to contact seller to get a new key and your order information says i never purchased this and the order number doesnt exist.....i received an email from you to confirm my order number! It says it was processed and i have the order number right in front of me!
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ID
#1505943 Review #1505943 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$6
Preferred solution
Let the company propose a solution
3.8
Details
I made a $50 payment to bitskins and tried to add another $25 payment a few minutes later. The $50 payment was accepted but the $25 was declined multiple times.
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1 comment
Exie
#1665909

Hello NovelBoykinSpaniel, Thank you for pointing out the issue at hand. I have checked our system and can confirm that we have received your ticket on the matter.

You shall receive a response from our Support team as soon as possible via email.

Please do note that each time you might have an issue with any products or services within the G2A ecosystem you may contact us by sending an email or simply reaching out through social media open channels of communication. Best, G2A Team

ID
#1501560 Review #1501560 is a subjective opinion of poster.

G2A - Hated

Buy call of duty and redeem code is missing letters or numbers
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ID
#1498798 Review #1498798 is a subjective opinion of poster.
Reason of review
Damaged or defective

G2A - Really Bad

i don't know who this companie is, i've never used them and they have taken 2 payents over £100 from me out of nowhere, this is *** wrong.
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ID
#1489457 Review #1489457 is a subjective opinion of poster.
Reason of review
Taking money for nothing
Loss
$140
Preferred solution
Full refund

G2A - Give me my money back

1.0
Details
You are someone stole my bank info i need a refund for whatever was bought i am reporting this because this is fraud and is illegal
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ID
#1488180 Review #1488180 is a subjective opinion of poster.

G2A - Bought a game, product key was invalid, nobody will refund me my money.

1.7
Details
I bought Black Ops 4 from seller Playgames007 and its been 13 days since I contacted the seller , the product key wont work and the seller has yet to respond with a solution. I am pissed that was $50 wasted. I want my money back ! now
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ID
#1480155 Review #1480155 is a subjective opinion of poster.
Service
G2a Customer Care
Cons
  • Scammer sellers
  • Not taking care of fake sellers
  • Not offering a solution
Reason of review
Poor customer service
Loss
$55
Preferred solution
Full refund

G2A - Terrible

i bought a xbox live 3 month gold card and it game a already used code
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ID
#1468046 Review #1468046 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$19
Preferred solution
Deliver product or service ordered

G2A - ***

1.0
Details
Parasites bloodsuckers *** scammers no face no shame
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ID
#1459221 Review #1459221 is a subjective opinion of poster.

G2A - Their customer service is a ghost

I've tried to contact them, I get confirmation that I've "opened a ticket" but no one ever gets back to me. WASTE OF $$$ Wtf
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ID
#1459122 Review #1459122 is a subjective opinion of poster.
Service
Xbox Live Gold Membership
Reason of review
Poor customer service
Loss
$42

G2A SUPPORT DEPARTMENT

2.3
Details
G2A SUPPORT DEPARTMENT
G2A SUPPORT DEPARTMENT
G2A SUPPORT DEPARTMENT
I'm trying to stay calm because you are not even ANSWERING TO MY CASE! This is not a playground, my case is all about a seller tries to **** people and you aren't even looking at it! I escalated my case and still NO ANSWER!!!!!!! The seller gave me an invalid code for the game "just cause 4" on platform "STEAM". I say that my key is invalid and he answers that me or someone else on my account USED the key. What kind of logic is this??? HELP ME OUT OF THIS I TRY TO STAY CALM I WANT TO ENJOY MY WEEKEND!!!!!!!
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ID
#1424529 Review #1424529 is a subjective opinion of poster.
Location
Brussels, Brussels Hoofdstedelijk Gewest
Service
G2a Customer Care
Cons
  • Answers too late
  • Not taking care of fake sellers
  • Nobody helps
Reason of review
Poor customer service
Loss
$35
Preferred solution
I do like a new key instead of a refund. It's not worth getting your money back because I want my key!