Betty j R

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Invalid codes

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G2A - Invalid codes
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My codes were invalid and I have sent several messages and proof and still haven't received my money back or $400 in steam cards that are valid.
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Loss:
$392
Pros:
  • Price
Cons:
  • Price means nothing if the cards do not work

Preferred solution: Full refund

User's recommendation: I do no recommend

Clayton C Bpn

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Accidentally bought something

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G2A - Accidentally bought something
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I bought borderlands 3 on your site but I bought it for steam instead of xbox I need my money back please
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Loss:
$19

Preferred solution: Full refund

Patricia O Uzr

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Merchandise

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G2A - Merchandise
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I went through the line steps to buy the game for my son was able to buy one on the 14th for him with no problems. He got the key code and everything as directed. The one that I tried to buy on the 16th. It had me sign into my account, I did it gave me a key code that it said had already been used because my son tried to use it and was told Ive been used fixed considering Im doing this for my son on my deathbed because I wont be here for his birthday I can be reached at 352-201-****
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Loss:
$10
Pros:
  • Son has liked it over the other needs to go back to paypal
Cons:
  • Now i may not be alive to see him get of not done soon

Preferred solution: Full refund

User's recommendation: My recommendation to future customers if this is not fixed or not use the company do you want the other ones out there and the only reason I know there’s so many out there my son has used several of them

Austine O Xtz

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My order is stuck in processing

G2A - My order is stuck in processing
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I purchased the call of duty modern warfare 3 bundle returning back to the app it asked me to login, so I logged in with the Google option cause I used it to create the account, it didn't work, I retired with the same option nothing. After every tentative you guys blocked my account. And plus my payment is stuck in processsing
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Loss:
$56
Pros:
  • Lots of good offers
  • Affordable
Cons:
  • Login process does not work well
  • Sometimes it bugs

Preferred solution: Full refund

Opp N

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Took my cash

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G2A - Took my cash
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so I didn't get a code for the gift card I bought and I want a refund now please contact me soon as possible
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Loss:
$40

Preferred solution: Full refund

Anonymous
map-marker Vienna, Vienna

My order is stuxk, no code goes

G2A - My order is stuxk, no code goes
G2A - My order is stuxk, no code goes - Image 2
No code goes, kanpp 100 away, what can i so, need this. Is the dmfirst rime by g2a. Please help mi.thats not fair
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Anonymous
map-marker Vienna, Vienna

My order is stuck in processing

G2A - My order is stuck in processing
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No one of 4 codes (100) are not going. Is my last noney, what should i do. Please held, i done nonmatger
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Anthony R Grv

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I paid for razer tokens and it says it has redeemed already

G2A - I paid for razer tokens and it says it has redeemed already
i have no idea why but it says its already been redeemed but i got nothing on my account i have no idea i would lien another code or my money back
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Loss:
$50

Preferred solution: Full refund

Owen C Vvm

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| map-marker Hailsham, East Sussex

Refund

G2A - Refund
Hi I would like to refund binance gift card 20 user key because I didnt want to buy it,thank you very much
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Kyle S Kve

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I want a refund

G2A - I want a refund
Hello I purchased a game on g2a it was blackops3 chronicles edition the money has gone out my bank but I cant download the game nothing is work please could I have a refund
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Loss:
$15

Preferred solution: Full refund

Elena S Dii

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Refund

My son was supposedly talking with a steam agent on discord. The agent said that the account was banned. He said that he had to pay 51.00 to reactivate his account. So he paid the money. The the agent wanted more money. When I said no more he banned my son's account. I am asking for the refund of the 51.00 that has been paid. Thanks for time
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Loss:
$51

Preferred solution: Full refund

Ray S Qeq

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Verified Reviewer
| map-marker Oldham, Oldham

Scam account asking to change steam account details

after buying a code for Nightingales on G2A i was sent an email from Dingdang_game asking me to change my steam account details whicjh i am not willing to do. This to me seems to be a scam to get peoples steam account details. Tried contacting seller but no reply. I require a full rerfund for this scam sale.
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Sami A Csz

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I want to get a refund

G2A - I want to get a refund
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So I bought 1 steam gift card for £30 of g2a.com for someone who ended up scamming me however they didn't get the code. I then bought a 2nd gift card which the payment got rejected and they blocked my account. They said they will refund the failed payment within 28 days which is fine. However I want a refund on the 1st payment as I no longer need the gift card and have kept it locked. However g2a have blocked my account meaning I can't claim the card I bought for so I better get refunded by g2a
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Loss:
$80
Cons:
  • Not a good refund policy

Preferred solution: Full refund

User's recommendation: Unless they refund me don't buy gift cards of them

Patricia H Nws

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Fraud transactions

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I was dupped by a fraud agent into buying several cards on G2A. Please call me at 251307****. do not buy from this company
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Loss:
$76

Preferred solution: Full refund

User's recommendation: stay away from this company

Arnold G Aor

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Verified Reviewer

Payed for gift cards and received nothing c stop scamming people

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Scammed off of 2 500 rand gift cards, contacted your support and nothing. Send to g2a account. I was charged and it said processing. Nothing came and it later said cancelled.
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Loss:
$57
Cons:
  • Terrible service

Preferred solution: Full refund

User's recommendation: Never use g2a

Ramon M Vkh

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Missing item

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G2A - Missing item

I have bought two items then I was supposed to get a refund but thats already been over a week. Oh supposed to get a refund within 30 days but it does not seem like Im getting my refund.

My refund was for $120.20, Ive ordered something this month on the 18th at 12 oclock at night and they said I was scheduled for a refund anywhere between 20 to 28 days From then then, but Im still Waiting for my refund. The customer service is hard to reach and it does not answer any of my questions that Ive had so if this does go to this way, can I please get my refund as soon as possible because I I worked for that money

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Loss:
$120
Pros:
  • You can get in game codes for less
Cons:
  • How long it takes to get a refund

Preferred solution: Full refund

About

Summary

G2A.COM is a global marketplace for digital and physical products which specializes in gaming. On G2A.COM, customers can buy game keys for platforms such as Steam, Origin, GOG, Uplay, Battle.net, Xbox One, PSN and more. Aside from games, G2A Marketplace also includes software, subscriptions, gift cards, online courses as well as physical products such as hardware, peripherals and gadgets. G2A also provides an affiliate program, G2A Goldmine, as well as partnership programs. The company offers a digital ecosystem for online payment and payment gateway called G2A PAY, which has over 200 global and local payment methods available. Customers can pay for items with popular options such as Visa, Mastercard, Discover, Amex, BTC and PayPal. G2A is active in charity actions and supports organizations such as Save the Children. The company was founded in 2010, operates globally, and has divisions in many countries around the world, including in the Netherlands, Hong Kong, Iceland, Lithuania, Poland, the UK and the US.

G2A reviews and complaints

G2A is ranked 209 out of 1292 in Games and Movies category

Area Served

UK, Europe

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